Portfolio
We offer SDR and BPO services
UNLEASHING THE POWER OF INNOVATION AND CREATIVITY
BPO
Stinson Law Group
We provide specialized backend BPO services for Stinson Law Group, focusing on the healthcare and insurance sectors. Our expertise includes extracting and verifying patient information from medical records to ensure precise data entry into client-provided software. We meticulously cross-reference medical bills and ledgers to confirm billing accuracy, including the proper use of CPT codes. Additionally, we validate insurance claims by checking. We provide specialized backend BPO services for Stinson Law Group, focusing on the healthcare and insurance sectors. Our expertise includes extracting and verifying patient information from medical records to ensure precise data entry into client-provided software. We meticulously cross-reference medical bills and ledgers to confirm billing accuracy, including the proper use of CPT codes.Read MoreRead Less
Trucking42
Nugen Mobile runs a U.S.-based trucking campaign for Trucking42, focused on optimizing truck routes. The campaign includes two departments: cold-calling (with 15+ representatives) and dispatching/route planning. We collaborate with trucking companies and independent truckers to assess needs and recommend optimal routes, improving efficiency, reducing costs, and boosting operational productivity.
ZAK&G minibus UK
Nugen Mobile provides customer support for ZAK&G Minibus, a UK-based chauffeur service with a database of 5,000+ drivers. Our team of 10 Customer Service Representatives handles bookings, scheduling, and driver availability, while the IT team supports website optimization for improved search engine ranking. This collaboration ensures a seamless and reliable chauffeur service across the UK.
ZAK&G Consultants
Nugen Mobile provides specialized email support for a UK-based bid writing service for healthcare, focusing on DomCare and Care Homes. Our team handles inbound inquiries, qualifying healthcare companies in need of bid writing assistance and ensuring timely responses. This service streamlines the process and enhances the chances of success in securing bids.
Spectrum
Nugen Mobile offers 24/7 inbound support for Spectrum, Direct TV, and Tentree (Knits and Sweaters), with a team of 40+ CSRs handling technical, account, and service inquiries efficiently, ensuring seamless customer satisfaction and loyalty.
SDR
Pitch Perfect Solution
SunRun
We provide specialized Front-end SDR services for SunRun, focusing on lead qualification and appointment scheduling for solar solutions. Our team verifies the suitability of homes for solar installation based on specific criteria and schedules in-person appointments with SunRun agents to visit the homes.By handling these critical operations, we streamline the lead-to-appointment process, ensuring a seamless experience for SunRun’s potential solar customers. This efficient and tailored approach allows SunRun to focus on delivering renewable energy solutions to qualified homeowners effectively.Read More
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Unitil
Nugen Mobile manages outbound energy sales for Unitil, operating 8 hours daily with a dedicated team of 40+ CSRs. Our team specializes in engaging residential B2C customers, addressing their queries, and seamlessly transitioning them to Unitil, ensuring a smooth and informed carrier change process.